Video Case Studies & Success Stories

We think we're awesome, but don't take our word for it. Check out the following video testimonials from our satisfied clients!

Delegate CX - Video Case Studies & Success Stories

We're proud to support WillyGoat.com as they grow their e-commerce business.

Delegate CX - Video Case Studies & Success Stories

HALO Branded Solutions uses Delegate CX to free up their best employees' time.

Delegate CX - Video Case Studies & Success Stories

Meyer Dunlap uses Delegate CX to support their growth initiatives. Watch this video to learn more.


Success Stories Straight from Our Satisfied Clients

Accounting - Delegate CX - Video Case Studies & Success Stories

Accounting:

WE REDUCED TIME SPENT WORKING ON INVOICES AND RECEIVABLES BY 50% 


THE PROBLEM

Our client’s invoices were taking too long to send and receivables weren’t being collected quickly enough, since essential members of the accounting team were spending much time entering vendor bills. These delays were causing many upstream issues.


The Solution

We generated processes and dedicated an offshore team to help enter the hundreds of vendor bills.


The Results

Our client saw a 50% reduction in the amount of time required for both invoicing and cash collections.

Inside Sales Support - Delegate CX - Video Case Studies & Success Stories

INSIDE SALES SUPPORT:

WE DOUBLED THE REVENUE BY ADDING KEY SUPPORT PERSONNEL


THE PROBLEM

Our client’s management team wanted to grow their sales team without adding additional salaried overhead.


The Solution

We identified and wrote processes for the ten tasks that inside sales workers were expected to handle each day. We trained an offshore team to handle these tasks, allowing the inside sales team to focus directly on generating revenue.


The Results

Over a two-year period, our client found that key inside support team members were able to handle more than double their previous revenue.

Business Owner - Delegate CX - Video Case Studies & Success Stories

BUSINESS OWNER:

WE INCREASED PROFITABILITY 20% ON EQUAL REVENUE WITH AN INCREASE IN CUSTOMER SATISFACTION


THE PROBLEM

Our client's revenue was increasing, but their profitability was not. Accordingly, they wanted to grow both their bottom and top lines.


The Solution

We helped them develop a robust offshoring program to ensure that future growth wouldn't result in a significant salary increase.


The Results

Our client grew profits by 55% while improving customer satisfaction.